We have a range of international suppliers and while we always endeavor to provide tracking numbers to our orders, some of these suppliers don't offer that option.

We'll always honor our 100%-free shipping promise and give you a full refund if the product never arrives, so please be patient if you don't see a tracking number.

Our products are sourced directly from our suppliers so your order may take 2-4 weeks to arrive. You can always check up on your order using your tracking number.

We offer free international shipping to every country - we've got you covered.

Please be aware that sometimes there can be a short delay between order confirmation and delivery, usually 1-3 days.

IMPORTANT: We can't be responsible for undeliverable packages caused by missing, incorrect or incomplete delivery information. Please check that your address is correct once you've received your order confirmation to prevent this. Any re-shipping costs will be invoiced to the customer.

Additionally, we can't cover any local tax and/or duty charges at the order destination. You must take responsibility for these in the event that they arise. 

If you're worried or confused about the status of your order, or you just want some more information, please send us a message or email us at